Authentic Feedback+ is a gFour Marketing Company
Home Services Reviews & Online
Reputation Management Software
SOCIAL PROOF, DRIVEN BY ONLINE REVIEWS, SIGNIFICANTLY ENHANCES YOUR MARKET PRESENCE BY SHOWCASING THE QUALITY OF YOUR WORK AND IMPROVING LOCAL SEO RANKINGS.
Our feedback and review campaigns utilize texting, email, and direct mail, complemented by review management software for effortless response, facilitating the accumulation of 5-star customer reviews.
Rank higher than your competition
Drive engaged leads to your biz
Generate more free leads online
Boost your reputation

Home services businesses and contractors grow with Authentic Feedback+

Rank higher on Google, improve your reputation,
and deliver personalized experiences with Authentic Feedback+

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Increase in reviews

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Increase in search views

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Increase in site visits

AI Features

POWER DIGITAL CUSTOMER EXPERIENCES WITH AI

Boost productivity by using AI to generate social content, analyze customer feedback, reply to reviews, chat with website visitors, and much more.

Reviews

EASILY COLLECT REVIEWS AND IMPROVE ONLINE REPUTATION

Pair Authentic Feedback+ with your CRM to generate reviews without lifting a finger — then use AIto generate tailored, error-free responses with a single click.

Messaging

MESSAGE CUSTOMERS ACROSS DIGITAL PLATFORMS

Reach customers and leads on high-converting channels like text, social, email, webchat, and more from a single inbox. Use AI to rephrase your responses and get quick conversation recaps.

Listings

RANK HIGHER ON GOOGLE AND EVERYWHERE CUSTOMERS SEARCH

Create, update, and manage your listings across hundreds of online directories to improve your SEO ranking and be found by more customers.

Webchat

CONVERT WEBSITE VISITORS WITH AN AI CHATBOT

Start revenue driving conversations, answer questions, book appointments, and boost conversions with Authentic Feedback+ AI-powered chatbot.

Social

MANAGE ALL YOUR SOCIAL ACCOUNTS IN ONE PLACE

Create social posts in minutes with AI, manage social presence across multiple locations, and engage with customers seamlessly – all from a single dashboard.

Surveys

GATHER FEEDBACK BETTER WITH TEXT-FRIENDLY SURVEYS

Measure, analyze, and act on customer sentiment with scalable surveys powered by AI.

Referrals

AUTOMATE AND TRACK REFERRAL CAMPAIGNS AT SCALE

Modernize word-of-mouth marketing and send automated, measurable referral campaigns at scale.

Integrations

KEEP YOUR FAVORITE APPS WITH AUTHENTIC FEEDBACK INTEGRATIONS

Authentic Feedback integrates with over 3,000 software systems — making it easy to generate more reviews, message more customers, and drive more revenue.

START GROWING WITH
AUTHENTIC FEEDBACK+ TODAY

Get a firsthand look at the capabilities of the all-in-one
Authentic Feedback+ Platform

FREQUENTLY ASKED QUESTIONS

How can Authentic Feedback+ help me improve my home services business reputation?
Authentic Feedback+ helps home services businesses and contractors improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.
Why is reputation management important for home services businesses?
98% of customers read online reviews. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.
How does Authentic Feedback+ get reviews for home services businesses and contractors?
Authentic Feedback+’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.
How does Authentic Feedback+'s home services software differ from other home services marketing companies?
Authentic Feedback+ is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the PMS systems you use to improve practice operations.
How can Authentic Feedback+'s home services management software streamline my business operations?

More than 150,000 local businesses, contractors, and brands use Authentic Feedback+ to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Is Authentic Feedback+'s home services software easy to use?
Authentic Feedback+ is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Authentic Feedback+’s intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.
Can Authentic Feedback+'s home services software integrate with other systems or software used in my business?
We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like QuickBooks, Square, ServiceTitan, Housecall Pro, JobNimbus, Service Fusion, and many more.

WE ARE A GREAT FIT FOR HOME PROS
LIKE THESE:

Replacement Contractors
Remodelers
Home Services
Exterior Contractors
Bath Systems
HVAC Service
Roofers
Basement Companies
Plumbers
Gutter Professionals
Waterproofing Contractors
Electricians
Siding Contractors
Closet Companies
Painters
Window & Door Installers
Concrete & Hardscape
Landscape Companies
Flooring Companies
Fence & Deck Contractors
Solar Companies
Cabinetry Companies
Sunroom Installers
Garage Companies